Customer Service

Frontline & Customer Service Training

  •  Customer Service Development Program 
  •  Professional Front Line Service and Phone Etiquette 
  •  Managing Customer and Complaints 
  •  Developing a Customer Centric Program 
  •  Customer Service Excellence 
  •  Customer Service Leadership & Relationship 
  •  Front Line & Customer Service 
  •  Techniques to Delight your Customers & Excellent Frontline 
  •  Customer Relationship Management 
  •  Coaching Customer Service (Train The Trainer) 
  •  Managing Customer Service Organization Towards Excellence 
  • Customer Care Excellence 
  • Effective Complaints Handling Strategies for Positive Outcome 
  • Improving Customer Service for Greater Customer Satisfaction 
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